Frequently asked questions
Do you offer website maintenance and support?
Yes, we provide ongoing website maintenance and support services to ensure your site stays updated, secure, and performs optimally.
Will my website be optimised for search engines?
Absolutely, this is one of our strengths as an agency. We have a dedicated SEO team involved in every project to ensure the websites we build are fully optimised to rank effectively from the start. Plus, we offer additional SEO services to take your site’s performance to the next level and provide ongoing SEO to help keep you at the top of search engine results.
Will the website be mobile-friendly and responsive?
Absolutely, not just mobile-friendly, but fully mobile-optimised. With mobile traffic now surpassing desktop, we design and wireframe the mobile versions of our websites from the start. We ensure your site looks and functions beautifully across all devices.
What is the process for feedback, revisions, and approvals?
Getting your feedback and ensuring the design perfectly meets your requirements is what our project managers excel at. We use industry-leading design tools like Figma and QA tools like BugHerd to make providing feedback to our team seamless. Our projects are carried out in phases and an iterative way, allowing for full feedback and refinement of your site until sign-off on your final, amazing site.
What is the cost of a web design project?
Our pricing depends on your project requirements, with flexible payments made in phases as the project progresses. Typically, our projects range from £3k to £50k.
What industries do you specialize in?
We work with a wide range of industries, including retail, jewellery, restaurants, healthcare, and startups. Our solutions are customized to meet the unique needs of each sector.
Can I easily update the content myself?
Of course. We use industry-standard CMS platforms, making it simple for you to set up and populate content for new pages in a flash. You can create a new landing page on our websites in the time it takes to make a cup of tea!
What ongoing support or maintenance do you offer after launch?
We’re flexible. We offer care plans, retainers, and ad hoc work tailored to your needs, ensuring you have the right level of support. A website is never truly finished, there’s always room for updates and improvements. We’re here to support you as your site evolves and grows, whenever you need us.
Will I retain full ownership of the design, development, and code?
Yes! Once the project is complete and full payment has been made the website designs and all files will be delivered to you, and full ownership signed over. We don’t believe in retaining ownership or locking you into monthly fees.
How long does it take to build a website?
A simple brochure-style website might take 6-8 weeks, while a more complex site like an eCommerce store could take 12 weeks or more. The time frame for building a website depends on the size, complexity, and specific features you require and considerations such as if branding is required. Our team however can work in an agile way on projects with tight timescales and there are options to launch sites in phases, so if you’re in a rush, do feel free to still reach out.
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